What is a Pre-Order?

A pre-order allows you to reserve highly anticipated products before their official release date. This includes upcoming trading card sets, exclusive collectibles, limited edition board games, and special releases. Pre-ordering guarantees you’ll receive the item as soon as it becomes available, especially for products with limited quantities.

Pre-Order Availability

  • Products available for pre-order are clearly marked on our website.
  • Limited quantities may apply for exclusive items.
  • Pre-orders are fulfilled on a first-come, first-served basis.
  • Allocation limits may apply for high-demand products.

Payment for Pre-Orders

  • Payment Terms: Full payment is required at the time of the pre-order (unless otherwise specified).
  • All major payment methods are accepted.
  • Payment authorization is verified immediately.
  • A pre-order confirmation will be sent via email.
  • Special payment plans are available for orders over $500.

Release Dates & Shipping

Fulfillment Process:

  • Estimated release dates are displayed on the product pages.
  • Pre-orders ship immediately upon the product’s arrival at our facility.
  • Pre-order customers receive priority processing.
  • A shipping notification with tracking information will be sent once the item ships.
  • Multiple pre-orders may be combined for shipping.

Release Date Changes:

  • Any manufacturer delays will be communicated immediately via email.
  • You will have the option to maintain or cancel your pre-order if it is delayed.
  • An updated timeline will be provided when available.

Cancellations & Refunds

We offer a flexible cancellation policy:

  • You may cancel any time before shipment for a full refund.
  • There are no cancellation fees or penalties.
  • Refunds are processed within 3-5 business days.
  • An email confirmation of the cancellation will be sent.
  • Once the item has shipped, our standard return policy applies.

Pre-Order Benefits

Pre-ordering gives you exclusive advantages:

  • Guaranteed allocation for limited products.
  • Early access to new releases.
  • Exclusive pre-order bonuses (when available).
  • Special pre-order pricing.
  • Priority customer support.

Changes to Pre-Order Details

  • Price Protection: If the price decreases before release, you will pay the lower price.
  • Any changes to product specifications will be communicated promptly.
  • You have the right to cancel if significant changes occur.
  • Alternative products will be offered when applicable.

Allocation & Limits

To ensure fair distribution:

  • Purchase limits may apply.
  • Commercial resellers may be subject to different terms.
  • We reserve the right to cancel suspicious orders.
  • VIP members may receive priority allocation.

Pre-Order Guarantee

Our commitment to you:

  • Authentic products only.
  • Mint condition guaranteed.
  • Secure packaging for all shipments.
  • A full refund if we cannot fulfill your order.

Shipping & Tracking

  • Pre-orders ship via USPS, UPS, FedEx, or DHL.
  • A signature may be required for high-value orders.
  • Full tracking is provided.
  • Insurance is included for orders over $100.

International Pre-Orders

  • Pre-orders are available to most countries.
  • Customs fees are the responsibility of the customer.
  • Extended delivery times may apply.
  • Currency conversion occurs at the time of the order.

Contact Us

For any pre-order inquiries, please contact us:

Etherbound Pre-Order Department

  • Address: 1933 Park Rd, Charlotte, NC 28203, USA
  • Email: contact@etherbound.shop
  • Phone: +1 (704) 343-0148
  • Hours: Monday-Friday, 9 AM – 6 PM EST