Shipping Rates

We offer competitive shipping rates to get your collectibles to you safely and affordably.

United States Shipping:

  • Orders over $100: FREE Standard Shipping
  • Orders under $100: $4.99 flat rate
  • Express Shipping: Available at checkout

International Shipping:

  • Orders over $100: FREE International Shipping
  • Orders under $100: $12.99 flat rate
  • Expedited International: Available for select countries

Processing & Cut-Off Times

Order Processing:

  • Orders are processed Monday through Friday, excluding federal holidays.
  • We offer same-day processing for orders placed before 2:00 PM EST.
  • Orders placed after the cut-off time are processed the next business day.
  • During peak seasons, processing may take an additional 1-2 business days.

Estimated Delivery Times

Domestic (United States):

  • Standard Shipping: 2-5 business days
  • Express Shipping: 1-3 business days
  • Priority Mail: 1-2 business days

International:

  • Standard International: 7-14 business days
  • Expedited International: 3-7 business days
  • Note: International delivery times vary by destination and customs processing.

Shipping Carriers

We partner with trusted carriers to ensure safe delivery:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
  • DHL (for select international destinations)
  • Aramex (for the Middle East and select regions)

Order Tracking

  • All orders include complimentary tracking.
  • Tracking information will be sent via email once your order ships.
  • You can track your package directly through our website or the carrier’s site.
  • SMS tracking updates are available upon request.

International Shipping & Customs

Important for International Customers:

  • Customers are responsible for all customs duties, taxes, and import fees.
  • Etherbound is not responsible for delays caused by customs.
  • We provide accurate customs documentation for all international shipments.
  • Some countries may require additional documentation from the recipient.

Shipping Protection

  • All orders are carefully packaged to prevent damage during transit.
  • High-value items include additional protective packaging.
  • Optional shipping insurance is available at checkout for added peace of mind.
  • Photos of the packaging process are available upon request.

Lost or Damaged Packages

If your package is lost or damaged in transit:

  • Please contact us within 7 days of the expected delivery date.
  • Provide your order number and photos of the damage, if applicable.
  • We will promptly file a claim with the shipping carrier.
  • A replacement or refund will be issued upon the approval of the claim.

Contact Us

For any shipping-related inquiries, please do not hesitate to contact us.

Etherbound

  • Address: 1933 Park Rd, Charlotte, NC 28203, USA
  • Email: contact@etherbound.shop
  • Phone: +1 (704) 343-0148